Updating from v7 to v10 has broken my chart

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samnagy
Posts: 1
Joined: Mon Mar 20, 2023 11:20 pm

Updating from v7 to v10 has broken my chart

Post by samnagy » Mon Jan 29, 2024 6:54 am

Hi there,

I'm utilizing a PointLineSeries with LineSeriesCursors that displays a X marker at different points on the line. Since updating to v10 from v7, there are a ridiculous amount of markers in places that aren't expected. Nothing else has changed between the versions besides accounting for syntax/api changes between versions. I'm wondering if this is an issue with LightningChart itself.

I've attached a couple images to illustrate the issue. The issue is present on v10.5.1.1

v7
Before.png
Before.png (196.24 KiB) Viewed 201 times
v10
After.png
After.png (87.92 KiB) Viewed 201 times
Cheers.

ArctionKestutis
Posts: 555
Joined: Mon Mar 14, 2016 9:22 am

Re: Updating from v7 to v10 has broken my chart

Post by ArctionKestutis » Mon Jan 29, 2024 8:36 am

We never saw such problem with Markers. Therefore, it is more likely application error. For example, object non-sharing requirement violation or not safe thread update.
If you have active subscription, please contact [email protected] and we will help to debug this issue.

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