Mac Remote Desktop client support

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ShawnCG
Posts: 57
Joined: Tue Oct 15, 2013 8:31 pm

Mac Remote Desktop client support

Post by ShawnCG » Fri Feb 14, 2014 4:50 pm

Do you have any guidance about using LightningCharts with a Mac remote desktop client? We have reports from testers that it works for some users and not for others in our application. I was wondering if you can help specify requirements for that situation to work (e.g., Windows server type/Mac client type).

Thanks,
Shawn

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ArctionPasi
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Location: Finland
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Re: Mac Remote Desktop client support

Post by ArctionPasi » Fri Feb 14, 2014 7:45 pm

We don't have any Macs here. Customers say LightningChart works well with the newest Parallels. Obviously we are interested in learning from your own experiences.
LightningChart Support Team, PT

ShawnCG
Posts: 57
Joined: Tue Oct 15, 2013 8:31 pm

Re: Mac Remote Desktop client support

Post by ShawnCG » Sat Feb 15, 2014 12:01 am

After testing out various configurations, it appears to be an issue with the server computer (a Windows machine) here and not the Mac client.

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ArctionPasi
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Re: Mac Remote Desktop client support

Post by ArctionPasi » Sat Feb 15, 2014 8:58 am

If remote desktop server is Windows XP, it won't work in any client, let it be a Mac or Windows PC.
Remote desktop compatibility
Remote desktop compatibility
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LightningChart Support Team, PT

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