LightningChart Support Forums

Hello,
we have problem with Dx11 support, with default value for ChartRenderOptions.DeviceType, we have problems with display of 3D charts. They are either completely invissible, or just show x-axis.
We have to use RendererDeviceType.AutoPreferD9.

Dx11 is installed, operating system is Windows 7 SP1.
Is there something, I am missing?

Thanks

Hello,

In general, there is no reason why 3D chart will not works if your graphic card support Dx11. Please check that you could run our Demo App (including number of 3D examples).
If problem is specific to your app, please send it to [email protected] or post to forum for testing.

All the best.

Hi,
when I was creating the example I found the problem.

When axis Title.Text is set to null, there is a System.NullReferenceException in Arction.RenderingEngine11.dll

With dx9, it is not as problem.

Please set axis Title Visible property to false. In that case you don't even need to null Title's text.

This issue is now fixed and the fix will be included in the next 7.2. release. After that the titles text can be set to null. Using the visible property is however the better solution for hiding the title.