Problems applying license after formatting computer

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copilot90
Posts: 13
Joined: Mon Aug 22, 2016 2:46 am

Problems applying license after formatting computer

Post by copilot90 » Mon May 29, 2017 9:13 am

Hello !

I do not know the license policy. After formatting

I know I can install it on two computers.

I wonder if I can get a license after I format it.

please answer about my question.

Thank you.

ArctionKestutis
Posts: 369
Joined: Mon Mar 14, 2016 9:22 am

Re: Problems applying license after formatting computer

Post by ArctionKestutis » Mon May 29, 2017 10:40 am

Hello,

Please send you subscription ID and problem description to Support or Sales account. It looks like machine code has been changed after formatting and we need to deactivate license manually.

All the best.

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