Print in bitmap mode gives empty page

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jrvdboom
Posts: 61
Joined: Thu Apr 10, 2014 1:50 pm

Print in bitmap mode gives empty page

Post by jrvdboom » Tue Dec 08, 2015 11:28 am

I use the LightningChart.PrintPreview method to show a print preview dialog. It gives me the choice to print the content as Bitmap or Vector.
When I select Vector the print is fine. When I select Bitmap however, the printer gives me an empty page.
I tried the same with the Demo application but there Bitmap printing works correctly. So the problem must be in my own chart.
Any ideas?

Thanks,
Joost

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ArctionPasi
Posts: 1365
Joined: Tue Mar 26, 2013 10:57 pm
Location: Finland

Re: Print in bitmap mode gives empty page

Post by ArctionPasi » Tue Dec 08, 2015 1:45 pm

Please update to v.6.5.5. There was a problem in version 6.5.3 and some minor version before that.
LightningChart Support Team, PT

jrvdboom
Posts: 61
Joined: Thu Apr 10, 2014 1:50 pm

Re: Print in bitmap mode gives empty page

Post by jrvdboom » Tue Dec 08, 2015 2:18 pm

Yep, I was using 6.5.3. Upgrading to 6.5.5 solved it.

Thank you!!