Empty chart until active view has changed

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jrvdboom
Posts: 61
Joined: Thu Apr 10, 2014 1:50 pm

Empty chart until active view has changed

Post by jrvdboom » Fri Sep 11, 2015 10:07 am

One of our customers has some strange behavior. When the chart is loaded, no datapoints are shown. The axes, grid, etc. are drawn fine. Axes are even showing the correct range for the data that was loaded.
When he switches to 3D view, the datapoints appear all of a sudden, also when he switches back to 2D. So it seems a kind of initialization problem.
He's the only customer (so far) that has this issue. Does it sound familiar?

Thanks,
Joost

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ArctionPasi
Posts: 1365
Joined: Tue Mar 26, 2013 10:57 pm
Location: Finland

Re: Empty chart until active view has changed

Post by ArctionPasi » Fri Sep 11, 2015 10:23 am

Maybe it's default ViewXY that is visible first, and you are binding or using XAML to set another ViewXY. But strange thing is that it happens only in one specific PC.

First, please run Windows Update on that machine and update GPU drivers.
LightningChart Support Team, PT