Trial version recognition

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kihoon_sung
Posts: 5
Joined: Fri Jul 02, 2021 8:01 am

Trial version recognition

Post by kihoon_sung » Wed Jul 21, 2021 5:09 am

I bought the Lightning Chart Bronze Package.

You have published your project.

However, it is recognized as a trial version and appears in the background.

Is there any solution?

Arction_LasseP
Posts: 141
Joined: Wed Mar 27, 2019 1:05 pm

Re: Trial version recognition

Post by Arction_LasseP » Wed Jul 21, 2021 7:44 am

Hello,

Most likely the license is not set properly. After purchasing a license, you should go to our customer portal (portal.arction.com) and download the .alf license file. Then use License Manager application to install it. After the license has been installed, the trial text should disappear. Details can be found in User's Manual chapter 4.

If you are planning to deploy your application (run it on another computer that has no license installed), you need to set the DeploymentKey. Again, User's Manual chapters 4.4 onward have detailed instructions. In short, extract the DeploymentKey from License Manager, then set it via SetDeploymentKey() method in your application before using any LightningChart components.
When deploying, it is also a good idea to double-check that all required assemblies can be found within the package. Check Manual chapter 29 for this.

Best regards,
Lasse

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