Arction "No valid licence available" error

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alpozzyap
Posts: 2
Joined: Thu Sep 30, 2021 12:10 pm

Arction "No valid licence available" error

Post by alpozzyap » Thu Sep 30, 2021 12:16 pm

I am currently using Arction Lightning Chart on my application. It used to work fine but now it is throwing an error named on the topic for a while and afterwards error is disappearing. Also I have valid licence. I couldn't find any solution anywhere else so I decided to write here.

ArctionKestutis
Posts: 421
Joined: Mon Mar 14, 2016 9:22 am

Re: Arction "No valid licence available" error

Post by ArctionKestutis » Fri Oct 01, 2021 7:51 am

Thank you for your question. If you have active subscription, you can send question to [email protected] (and mention in email your ID).
We also noticed that under some circumstances message “No valid license available” flashes briefly on the start of application. In previous report it was associated with LightningChart being used to create UserControl, which later used in application. Current assumption - license checking thread is a bit delayed. We will be looking how to solve this issue in nearest feature.

alpozzyap
Posts: 2
Joined: Thu Sep 30, 2021 12:10 pm

Re: Arction "No valid licence available" error

Post by alpozzyap » Tue Nov 02, 2021 7:43 am

Thank you for reply.

ArctionKestutis
Posts: 421
Joined: Mon Mar 14, 2016 9:22 am

Re: Arction "No valid licence available" error

Post by ArctionKestutis » Tue Nov 02, 2021 8:16 am

Issue will be fixed in next release.