Memory leak problem.

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ehdrnsep
Posts: 48
Joined: Mon Jan 12, 2015 6:52 am

Memory leak problem.

Post by ehdrnsep » Tue Sep 06, 2016 4:29 am

I am not so good at English.
So please be good to understand my awkward English.

I using PointLineSeries.
I write code "ViewXY.DropOldSeriesData = true" and "AxisX.ScrollMode = XAxisScrollMode.Scrolling".
My lightningChart version is 7.1.2.

I did VS2015 profiling.

Profiling result is "A.IE[]"(in "A.P") instance memory continue to increase.

I don't know my code.

Please report problems with "A.IE[]"(in "A.P") instance.
Attachments
A.IE[]
A.IE[]
1233.png (10.32 KiB) Viewed 11465 times
vs2015 profiling capture image
vs2015 profiling capture image
123.png (48.31 KiB) Viewed 11466 times

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ArctionLasse
Posts: 26
Joined: Fri Mar 27, 2015 11:23 am

Re: Memory leak problem.

Post by ArctionLasse » Tue Sep 06, 2016 7:54 am

Hi ehdrnsep,

Could you please update to the latest 7.1.3 version and verify that the problem remains. There has been some memory leak fixes on that version that might fix this issue.
LightningChart Support Team, LV

ehdrnsep
Posts: 48
Joined: Mon Jan 12, 2015 6:52 am

Re: Memory leak problem.

Post by ehdrnsep » Tue Sep 06, 2016 9:23 am

I did memory test after v7.1.3 upgrade.

But memory is increasing....

My test code attached.

Check please :cry:
Attachments
TestMemoryLeak.zip
test project
(11.5 KiB) Downloaded 356 times
profile result..
profile result..
test.png (163.31 KiB) Viewed 11455 times

ehdrnsep
Posts: 48
Joined: Mon Jan 12, 2015 6:52 am

Re: Memory leak problem.

Post by ehdrnsep » Thu Sep 08, 2016 12:19 am

I want know progress.
My customer want program. :|

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ArctionLasse
Posts: 26
Joined: Fri Mar 27, 2015 11:23 am

Re: Memory leak problem.

Post by ArctionLasse » Thu Sep 08, 2016 8:14 am

Thanks for the infromation and test project. We'll investigate this and try to get it fixed for the next release.
LightningChart Support Team, LV

ehdrnsep
Posts: 48
Joined: Mon Jan 12, 2015 6:52 am

Re: Memory leak problem.

Post by ehdrnsep » Mon Sep 19, 2016 4:13 am

This solution not included in the "v.7.1.3.6".

When will you fix?

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ArctionLasse
Posts: 26
Joined: Fri Mar 27, 2015 11:23 am

Re: Memory leak problem.

Post by ArctionLasse » Mon Sep 19, 2016 5:07 am

Hi,

unfortunately we were not able to fix this yet on this release. We're hoping to get it done in the next one.
LightningChart Support Team, LV

ehdrnsep
Posts: 48
Joined: Mon Jan 12, 2015 6:52 am

Re: Memory leak problem.

Post by ehdrnsep » Mon Sep 19, 2016 5:25 am

OK, I'll wait.

Thank you for your answer. :)

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ArctionLasse
Posts: 26
Joined: Fri Mar 27, 2015 11:23 am

Re: Memory leak problem.

Post by ArctionLasse » Fri Mar 10, 2017 8:15 am

Hi,

I'm terribly sorry for the delayed response. This issue has been fixed on the v. 7.1.3.7 but for some reason has not been notified here.
LightningChart Support Team, LV