Search found 46 matches
- Mon May 06, 2024 5:15 am
- Forum: LightningChart Ultimate WPF
- Topic: LineSeriesCursor snaps out of points when dragged outside of window
- Replies: 1
- Views: 158
LineSeriesCursor snaps out of points when dragged outside of window
Hello, we stumbled upon simple issue with LineSeriesCursor that should snap to points. It is working well when you dragging and dropping cursor inside graph, but when you go outside of graph borders, it will not snap back to closest point. It will do that only when you zoom graph out enough to see c...
- Tue Feb 27, 2024 8:34 am
- Forum: LightningChart Ultimate WPF
- Topic: SampleDataBlockSeries number of series limitations
- Replies: 1
- Views: 2160
SampleDataBlockSeries number of series limitations
Hello, I would like to ask if there is any limitation on how many series we can have in one SampleDataBlockSeries. Currently we are rewriting our SW to use SampleDataBlockSeries insted of SampleDataSeries, which results great increase in performance, with which we are very happy. So much so we stumb...
- Wed Oct 11, 2023 6:24 am
- Forum: LightningChart Ultimate WPF
- Topic: Exception SaveToStream
- Replies: 6
- Views: 13554
Re: Exception SaveToStream
I have created demo app for this problem, I will send it to support with additional info about computers
- Tue Oct 10, 2023 1:35 pm
- Forum: LightningChart Ultimate WPF
- Topic: Exception SaveToStream
- Replies: 6
- Views: 13554
Re: Exception SaveToStream
Hello, sorry for a late reply, but I finally have some more information about this issue: We are still running into these tmp files even with LightningChart 10.5.1.1 ChartMessage event is not triggered during SaveToStream SaveToStream is returning true Only some machine are affected Also AMD machine...
- Mon Sep 18, 2023 11:57 am
- Forum: LightningChart Ultimate WPF
- Topic: Wrong margin with μ
- Replies: 3
- Views: 11060
Re: Wrong margin with μ
Hello and thank you for replay. we can not use additional symbol, but we tried Angle ant it is working. Have it 1 degree did not look good, but we tried 0.0001 degree, and it still fixed the issue, while looking much better. We can use it as temporary workaround, but would prefer not to. Do you know...
- Tue Sep 12, 2023 6:32 am
- Forum: LightningChart Ultimate WPF
- Topic: Wrong margin with μ
- Replies: 3
- Views: 11060
Wrong margin with μ
Hello, we are using 10.4.1.1 and there is problem when we have as a unit title for Y axis something starting with μ It is 1 or 2 pixels cut. image.png you can see it on picture. We can not use static margins, because this can be dynamically changed to another unit that can wider, or you want to zoom...
- Mon Jun 12, 2023 6:24 am
- Forum: LightningChart Ultimate WPF
- Topic: Exception SaveToStream
- Replies: 6
- Views: 13554
Re: Exception SaveToStream
Hello, we run into same problem again, with older version of LC 8, and with never version of LC (10.4.1), it seems like when document with chart is generated, then there is file created in AppData/Local/Temp, with name temp{FourRandomUpperCaseAplhanumerics}.tmp . These files are never deleted. After...
- Tue Apr 04, 2023 5:09 am
- Forum: LightningChart Ultimate WPF
- Topic: AutoDivSpacing flicker of Axis
- Replies: 1
- Views: 3121
AutoDivSpacing flicker of Axis
Hello we encounter issue with 10.4.1.1 version of LC. Issue is that during continuous rendering of graph, number of divisions shown on graph axis is not stable. While time continues, range of values is rising, therefore divisions are shown with less and less precision. Which is good. But in some poi...
- Tue Mar 14, 2023 11:36 am
- Forum: LightningChart Ultimate WPF
- Topic: ChartTitle not visible EMF
- Replies: 2
- Views: 3207
Re: ChartTitle not visible EMF
Thank you for you reply. Workaround is working as you described
- Mon Mar 13, 2023 4:03 pm
- Forum: LightningChart Ultimate WPF
- Topic: ChartTitle not visible EMF
- Replies: 2
- Views: 3207
ChartTitle not visible EMF
Hello, We are now trying upgrate to LC 10.4.1.1 and there is an problem with copying chart as EMF file. When chart is copied there is Title of chart visible. If we try to copy chart as BMP title is there. While investigating we have tried to do this _lightningChart.SaveToFile("bla.svg"); _...
- Tue Jan 03, 2023 3:03 pm
- Forum: LightningChart Ultimate WPF
- Topic: Parametrize style format when generating SVG
- Replies: 2
- Views: 3310
Re: Parametrize style format when generating SVG
It answered my question, thanks.
- Tue Dec 13, 2022 7:40 am
- Forum: LightningChart Ultimate WPF
- Topic: Upgrade from 8.5.1.1 to 10.3.2.2 problems
- Replies: 3
- Views: 4825
Re: Upgrade from 8.5.1.1 to 10.3.2.2 problems
Hello, just a quick follow up. We have sent an email with details, subscription ID and attached demonstrators to your support email, and 2 weeks ago, and there is no reply. Not even that you registered incoming email. So around week ago we have tried creating ticket in Portal, but after posting it, ...
- Thu Dec 08, 2022 12:01 pm
- Forum: LightningChart Ultimate WPF
- Topic: Parametrize style format when generating SVG
- Replies: 2
- Views: 3310
Parametrize style format when generating SVG
Hello, currently when we're generating SVG to use in our PDF reports, the items of SVG have styles defined by reference. Meaning that styles are defined at the top of the file, and then the items reference them by style name, as you can see in attachment SVGWithStyleReferences.png . What we'd like t...
- Mon Nov 28, 2022 7:14 am
- Forum: LightningChart Ultimate WPF
- Topic: Upgrade from 8.5.1.1 to 10.3.2.2 problems
- Replies: 3
- Views: 4825
Upgrade from 8.5.1.1 to 10.3.2.2 problems
Hello, we are trying to upgrade LightningChart form version 8.5.1.1 to version 10.3.2.2 but we have some problems with that. We tried that year before https://lightningchart.com/forum/viewtopic.php?f=16&t=2611&sid=4ee42cc1998be74dc8272d25266cfe89 and per your advice waited for newer version....
- Mon Aug 22, 2022 5:26 am
- Forum: LightningChart Ultimate WPF
- Topic: Exception SaveToStream
- Replies: 6
- Views: 13554
Re: Exception SaveToStream
This is the complete exception: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Path.InternalGetTempFileName(Boolean checkHost) at Arction.Wpf.SemibindableCharting.LightningChartUltimate.WZC(Int32 A, Int32 C, Int32 F, Int32 H, Boolean I, String J, TargetImageForma...
- Fri Aug 19, 2022 11:32 am
- Forum: LightningChart Ultimate WPF
- Topic: Exception SaveToStream
- Replies: 6
- Views: 13554
Exception SaveToStream
Hello, we use this method to export chart in some pdf report. One of our customer got exception: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Path.InternalGetTempFileName(Boolean checkHost) at Arction.Wpf.SemibindableCharting.LightningChartUltimate.WZC(Int32 A,...
- Wed Jun 15, 2022 2:35 pm
- Forum: LightningChart Bug Reports
- Topic: LightningChart with Iris Xe Graphics
- Replies: 2
- Views: 13364
Re: LightningChart with Iris Xe Graphics
Hi Lasse,
Thank you for the reply.
We already tried the suggested workaround #3 and that seems to work for us.
Best regards
Mirro
Thank you for the reply.
We already tried the suggested workaround #3 and that seems to work for us.
Best regards
Mirro
- Wed Jun 15, 2022 10:49 am
- Forum: LightningChart Bug Reports
- Topic: LightningChart with Iris Xe Graphics
- Replies: 2
- Views: 13364
LightningChart with Iris Xe Graphics
Hello, We are encountering some LightningChart issues on computers using Iris Xe Graphic cards. Based on the article posted here: https://www.arction.com/news/intel-11-cpu-and-iris-xe-graphics-problems-and-workarounds/ this seems to be a known issue caused by Intel and you have asked them to fix the...
- Tue May 17, 2022 8:02 am
- Forum: LightningChart Ultimate WPF
- Topic: ContextMenu not displayed sometimes
- Replies: 4
- Views: 6222
Re: ContextMenu not displayed sometimes
On this graph the resolution is 2560x1440 and Scale is 100%. Context menu is correctly shown, when I click on the dot. graf1.png On this graph the resolution is 1920x1080 and Scale is 125%. Context menu is not shown correctly. The context menu we can see is the menu, when I click anywhere in the gra...
- Mon May 16, 2022 5:21 am
- Forum: LightningChart Ultimate WPF
- Topic: ContextMenu not displayed sometimes
- Replies: 4
- Views: 6222
Re: ContextMenu not displayed sometimes
Not sure, if it can be implemented somehow incorrectly, because it works on other machines. It appears only some laptops.
- Fri May 13, 2022 7:25 am
- Forum: LightningChart Ultimate WPF
- Topic: ContextMenu not displayed sometimes
- Replies: 4
- Views: 6222
ContextMenu not displayed sometimes
Hello,
We use chart, where we have some points, and when user clicks on some point, the contextmenu is shown. But on some laptops, the contextmenu is not shown. Can it be related to graphic card/dpi/screenresolution? In logs, there is nothing specific.
Thank you
We use chart, where we have some points, and when user clicks on some point, the contextmenu is shown. But on some laptops, the contextmenu is not shown. Can it be related to graphic card/dpi/screenresolution? In logs, there is nothing specific.
Thank you
- Mon Jan 24, 2022 12:30 pm
- Forum: LightningChart Ultimate WPF
- Topic: Thickness of curves problem
- Replies: 2
- Views: 4215
Re: Thickness of curves problem
one more picture
- Mon Jan 24, 2022 12:29 pm
- Forum: LightningChart Ultimate WPF
- Topic: Thickness of curves problem
- Replies: 2
- Views: 4215
Thickness of curves problem
Hello,
we sometimes face the issue with thickness of curves in the lightning chart. The problem appears with the scenario:
- Laptop and and a second screen. Laptop opened. Laptop screen active
Can be, that there could be issue with rendering stuff?
we sometimes face the issue with thickness of curves in the lightning chart. The problem appears with the scenario:
- Laptop and and a second screen. Laptop opened. Laptop screen active
Can be, that there could be issue with rendering stuff?
- Tue Nov 30, 2021 3:11 pm
- Forum: LightningChart Ultimate WPF
- Topic: Changed styling after update to 10.1.2.2
- Replies: 5
- Views: 4100
Re: Changed styling after update to 10.1.2.2
Hello guys. Thanks for another suggestions but unfortunately, nothing helped, I think that it was more bad than before. What I noticed is that also in Visual Studio xaml editor I can see this issue. Untitled.png We decided to not upgrade LightingChart to version 10.1.2.2 and we will wait for a fix (...
- Thu Nov 25, 2021 2:32 pm
- Forum: LightningChart Ultimate WPF
- Topic: Changed styling after update to 10.1.2.2
- Replies: 5
- Views: 4100
Re: Changed styling after update to 10.1.2.2
Thanks for your answer :) I have tried all your suggestions and only one worked :( "-Ensure that you are not using High FontsQuality setting. Set it to Mid instead: chart.ChartRenderOptions.FontsQuality = FontsRenderingQuality.Mid;" Unfortunatelly, chart looks not so good and we can not ac...
- Thu Nov 25, 2021 9:08 am
- Forum: LightningChart Ultimate WPF
- Topic: Changed styling after update to 10.1.2.2
- Replies: 5
- Views: 4100
Re: Changed styling after update to 10.1.2.2
One more picture
- Thu Nov 25, 2021 9:07 am
- Forum: LightningChart Ultimate WPF
- Topic: Changed styling after update to 10.1.2.2
- Replies: 5
- Views: 4100
Changed styling after update to 10.1.2.2
Hello guys. We have updated lighting chart libraries to latest version 10.1.2.2. We have noticed, that some styling were changed. In attachments, you can see 2 kinds of images, master and techstory where master is with version 8.5.1.1 and tech story with version 10.1.2.2. MicrosoftTeams-image (2).pn...
- Thu Nov 25, 2021 8:02 am
- Forum: LightningChart Ultimate WPF
- Topic: Lightning chart application crash, when connected to app via RDP
- Replies: 13
- Views: 61454
Re: Lightning chart application crash, when connected to app via RDP
Hello guys.
Error has happened again, but now we have a dump file (RDP is again in game)
May I ask you to check it?
You can download dump file here https://drive.google.com/drive/folders/ ... sp=sharing
Thanks
Error has happened again, but now we have a dump file (RDP is again in game)
May I ask you to check it?
You can download dump file here https://drive.google.com/drive/folders/ ... sp=sharing
Thanks
- Tue Nov 02, 2021 1:19 pm
- Forum: LightningChart Ultimate WPF
- Topic: Windows 11 support
- Replies: 1
- Views: 2344
Windows 11 support
Hello guys. We are discussing in company about supporting of Windows 11. We want to officialy support Windows 11 in our application next year in 1Q/2022. When do you want to release officialy Windows 11 supported version? We want to use it for our long term support version (5Y not update SW), so my ...
- Wed Oct 27, 2021 1:44 pm
- Forum: LightningChart Ultimate WPF
- Topic: Lightning chart application crash, when connected to app via RDP
- Replies: 13
- Views: 61454
Re: Lightning chart application crash, when connected to app via RDP
Thanks for reply :) Unfortunately, this issue is happening very rarely. We dont have crash dump file but our tester already enabled this feature and next time I hope that I will able to provide it. We are subscribed to ChartMessage but we are not logging a message there, should we log there somethin...
- Tue Oct 26, 2021 12:34 pm
- Forum: LightningChart Ultimate WPF
- Topic: Lightning chart application crash, when connected to app via RDP
- Replies: 13
- Views: 61454
Re: Lightning chart application crash, when connected to app via RDP
Hello guys, after some time, we got an similar exception again. System.ArgumentException: Back buffer's device is not valid. ---> System.Runtime.InteropServices.COMException: Exception from HRESULT: 0x88980803 --- End of inner exception stack trace --- at System.Windows.Interop.D3DImage.SetBackBuffe...
- Tue May 18, 2021 11:56 am
- Forum: LightningChart Ultimate WPF
- Topic: Lightning chart application crash, when connected to app via RDP
- Replies: 13
- Views: 61454
Re: Lightning chart application crash, when connected to app via RDP
One thing I would like to clarify. When I subscribe on ChartMessage, than I don't get exception about rendering engine, application does not crash. But when I don't subscribe on it, and don't set SoftwareOnlyD11, I get error. Is it enough to be subscribed on the ChartMessage event to prevent engine ...
- Tue May 18, 2021 7:51 am
- Forum: LightningChart Ultimate WPF
- Topic: Lightning chart application crash, when connected to app via RDP
- Replies: 13
- Views: 61454
Re: Lightning chart application crash, when connected to app via RDP
When I set property ChartRenderingOptions.DeviceType = SoftwareOnlyD11, I don't get error with engine. Before there was always Hardware11. Most probably, using RDP there is no HW rendering possibility.
- Mon May 17, 2021 9:39 am
- Forum: LightningChart Ultimate WPF
- Topic: Exception during locking windows user
- Replies: 3
- Views: 6480
Re: Exception during locking windows user
Can this `object sharing` lead to that exception?
- Fri May 14, 2021 8:26 am
- Forum: LightningChart Ultimate WPF
- Topic: Exception during locking windows user
- Replies: 3
- Views: 6480
Exception during locking windows user
Hello, we use lightning chart to display curves as a result of some process. Our customer reported us problem with following exception: The steps what he did - lock and unlock the windows user. The problem is, we are not able to reproduce it, but it happened few months ago at other customer. Could i...
- Thu Apr 08, 2021 10:04 am
- Forum: LightningChart Ultimate WPF
- Topic: AxisDragNib not working correctly
- Replies: 1
- Views: 5014
AxisDragNib not working correctly
Hello guys. We have noticed, that you cannot correctly move with AxisDragNib, when you have close or behind a point. Please check image in bellow. In that image, you are not able to zoom axis, because a point is behind AxisDragNib control. Capture.PNG Do we have something set wrongly or this is a kn...
- Mon Mar 15, 2021 10:09 am
- Forum: LightningChart Ultimate WPF
- Topic: Add decimal place
- Replies: 7
- Views: 11155
Re: Add decimal place
I solved it with property AutoFormatLabels = false and LabelsNumberFormat = "0.00" and I think that I will be also able to solve with this way too big or too low numbers with exponent. I have one more question, am I somehow able to aling Ticks to start and end of Bar series (red arrows in ...
- Fri Mar 12, 2021 12:24 pm
- Forum: LightningChart Ultimate WPF
- Topic: Add decimal place
- Replies: 7
- Views: 11155
Re: Add decimal place
Hello guys.
When I tried your proposal, here is my result. I cannot understand why is only each second label populated. Do you have some advice?
Thanks
When I tried your proposal, here is my result. I cannot understand why is only each second label populated. Do you have some advice?
Thanks
- Tue Jan 12, 2021 11:48 am
- Forum: LightningChart Ultimate WPF
- Topic: Lightning chart application crash, when connected to app via RDP
- Replies: 13
- Views: 61454
Re: Lightning chart application crash, when connected to app via RDP
The application is possible to run via RDP. It crashes only, when I display curves on lightning chart component and get attached error.
- Mon Jan 11, 2021 7:59 am
- Forum: LightningChart Ultimate WPF
- Topic: Lightning chart application crash, when connected to app via RDP
- Replies: 13
- Views: 61454
Lightning chart application crash, when connected to app via RDP
Hello, we have problem, when somebody is connected via RDP (remote desktop) and uses our application (lightning chart is part of it), we get an application crash. After investigation we figured out, that it is related to lightning chart component. I attach log. Do you know, where the problem could b...
- Wed Oct 14, 2020 7:34 am
- Forum: LightningChart Ultimate WPF
- Topic: Exception in chart
- Replies: 3
- Views: 4714
- Fri Oct 09, 2020 10:27 am
- Forum: LightningChart Ultimate WPF
- Topic: Exception in chart
- Replies: 3
- Views: 4714
Exception in chart
Hello,
on one particular computer, our customers lightning chart is not showing. The reason is a exception inside lightning chart. I would like to provide windows events and pc-configuration, but evtx and xml file extensions are not accepted. Can I send it somewhere else?
Thank you
on one particular computer, our customers lightning chart is not showing. The reason is a exception inside lightning chart. I would like to provide windows events and pc-configuration, but evtx and xml file extensions are not accepted. Can I send it somewhere else?
Thank you
- Thu Oct 08, 2020 7:06 am
- Forum: LightningChart Ultimate WPF
- Topic: Add decimal place
- Replies: 7
- Views: 11155
Re: Add decimal place
Hello, I understand that I can control the decimal places, but I really like that it is automatically rounded. If the numbers were 10times less, I would have the same problem with format "0.0". If the numbers were 100times less, it would show just zeros. If there is no other way, I will ha...
- Tue Oct 06, 2020 8:59 am
- Forum: LightningChart Ultimate WPF
- Topic: Add decimal place
- Replies: 7
- Views: 11155
Add decimal place
Hello, The numbering here (below and in attached file, X axis) is not incorrect, but it is not good either. I would propose, you should use one more decimal place in this case. Could this be fixed from your side? I know I can use custom label format, but then I have to implement the whole logic, for...
- Fri May 15, 2020 1:29 pm
- Forum: LightningChart Ultimate How-To's
- Topic: How to move or drag and drop LineCollection in Chart?
- Replies: 3
- Views: 15349
Re: How to move or drag and drop LineCollection in Chart?
Hello.
Thanks for answer.
I already tried it and my cursor cannot snap to points.
Can you please help me what I am doing wrong?
Thanks
Thanks for answer.
I already tried it and my cursor cannot snap to points.
Can you please help me what I am doing wrong?
Thanks
- Wed May 13, 2020 11:41 am
- Forum: LightningChart Ultimate How-To's
- Topic: How to move or drag and drop LineCollection in Chart?
- Replies: 3
- Views: 15349
How to move or drag and drop LineCollection in Chart?
Hello guys. We have a quite simple chart with X and Y axis. We are using points to show chart. We have a "tracker", what is vertical line in chart to show selected point by user. We have a request to do this "tracker" moveable (or drag and drop), that user can select point on cha...